Answers of Frequent Asked Questions

  What is the minimum age to rent a car from AutoClub Rent a car Rhodes Greece ?
  For car groups A,B,C drivers must be over 23 years old and must have a valid driving license held for at least one year. For all other car groups drivers must be over 25 years old and must have a valid driving license held for at least one year.
After 70 years old a special Over AGE insurance surcharge apply.

  Is Full insurance included in the price?
  The price includes Collision damage waiver (CDW), Theft Protection (TP),Liability insurance. Full Damage Waiver insurance,Personal Accident insurance is optionally available with extra charge.
Detailed information about our insurance can be found at the links Personal accident insurance(PAI), and Full Damage waiver (No Risk)Insurance(FDW).

  Are there any cases that insurance doesn`t cover?
  The insurance doesn`t cover in following cases:

• Damage caused intentionally or by negligence.
• Incorrect use of fuel.
• Damage caused driving under influence of alcohol or drugs.
• The car on board ship.
• Damages caused by driving on non asphalt coated roads ( off-roads )
• regarding unsupervised vehicle or keys left in the ignition violates Theft Protection insurance.
• Theft or damages of any personal belongings.

  What does your rates include?
 

• Unlimited Mileage, Collision Damage insurance (CDW), Theft Protection,Liability Insurance,
• Free delivery/ collection on airports
• H24s Road assistance across the island, New and safe models, detail road map of Rhodes,
• Local Taxes

  Is there any extra charge in case of delayed flights/ships?
  There is no charge between office hours even for delayed flights/boats.The pre-agreed price will be charged.

  Is there baby seat or GPS available?
  Baby/child seats and GPS is available upon request. with an extra charge.

  How do I pay for my reservation?
  You can prepay your reservation by credit card or bank transfer. Once we receive your payment, you will receive an email confirming the validity of your booking.

  Is there any cancellation fee?
  If you cancel your reservation one week prior to arrival there is no cancellation fee. Cancellation 48 hours before full price will be charged.

  What to do in case of car accident or break down?
  Upon delivery of the car, all clients will be informed about all the procedures required in case of car accident or breakdown. Road Assistance is available 24 hours per day, 7 days a week and is included in our price package. A replacement car will be delivered.

  Is it possible to transport cars to other Greek islands or out of the country?
  Cars cannot be taken out of the country or out of the island without previous written authorization of AutoClub Rent a Car.

  If I have any further questions?
  You can contact us from our Contact Page  or directly
either by mail (info@autoclub.gr or by phone (0030 22410 51764).